Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain bishiepro.com to your safe senders list.
Once we receive your item(s) back, our returns department will inspect the goods. Once our returns department have done this, an automated refund is generated on our system. Your outstanding refund is then processed by our accounts department back to your original payment method. This process typically takes 5-7 working days. Please check our return and exchange policy under SALE TERMS before sending any items back. Unauthorized orders will not be refunded.