If you're located outside of the United States and have received a shipping notification please expect a wait time of 2-3 weeks to receive your package. International packages may sometimes be delayed by customs depending on your country's policy, and they will often hold specific packages longer than others. This is something that we do not have control over and we deeply apologize for any inconvenience this may cause you. We are not responsible for any fees that your customs may charge upon receiving your package. Each country is different with their customs.
Please do not contact us with requests of where you want your package placed upon delivery such as; the back door, front door, patio, etc. That's something only your local post office has the ability to do, and we have no jurisdiction over.